IBM today unveiled a new report, "The Changing Face of Communications," available at www.ibm.com/telecom (PDF), that highlights the need for Communication Service Providers (CSPs) to embrace social networking in order to protect and enhance their role in the communications industry. CSPs who don't take bold steps to adapt to this rapidly evolving cultural phenomenon -- which is redefining communications as we know it today -- risk losing revenue and marketshare...

InsideView, Inc., a Sales 2.0 leader, today announced that it has closed $6.5 million in second round financing led by current investors Emergence Capital Partners and Rembrandt Venture Partners. The funds will be used to expand sales and marketing operations and to further develop its platform, extending the company's lead in the Sales Intelligence category. InsideView has raised $14 million in total funding to date...

Wikinvest.com today announced a content and technology licensing agreement with Forbes.com in which Wikinvest content and charts will be available throughout the Forbes.com website. The interactive stock charts allow readers to pan and zoom through time, view relevant Forbes.com stories in the context of share price movements, and add annotations to describe why a price fluctuation occurred when it did. They will appear on Forbes.com within articles as well as on stock tearsheets for U.S. and most major international exchange listed companies. The charts are also available for web users to embed on blogs and social media pages around the web...

As social networking migrates from the computer to real life via mobile devices, presence will give life to digital relationships in the real world and expand connections online, says Frank Schuil, CEO of In Real Life (IRL), a social networking company that is evolving location-based services beyond simple mapping of events and places. IRL is the only presence-based social networking company that links virtual information and social context to the physical world...

As consumer budgets tighten and companies continue to fight for customer loyalty in the midst of a difficult economic environment, MeasuredUp, a customer service-driven social networking site that connects consumers and companies, is giving businesses the tools they need to make even their most disgruntled customers happy. MeasuredUp Direct Connect, now available, is a free, secure and automated customer service platform that helps companies of any size connect directly with customers that have visited www.MeasuredUp.com to discuss a negative experience...