Where Brands Can Engage Customers On Twitter And Social Networks

PR COMMUNICATIONS — I read Brian Solis' post "On Twitter and Social Networks, Brands Benefit from Conversations," with interest. One, because he described some recent research on people recommending products within social networks, two Brian gives insights as to the meaning of this research, and three he suggests that the social web is much greater than a company's ability to converse and interact with consumers directly. Brian Solis suggests there are some lessons learned from the research...