Turn Your Employees Into Social Media Ambassadors

Original Source: iMedia Connection, Feb 3 2010
Author: Steve McAbee

IMEDIA CONNECTION — Brand management is a key concept that can significantly contribute to a company's success. One integral part of an effective plan is identifying and leveraging brand advocates, or ambassadors, who are passionate about a company's product or services. These consumers are familiar with the product, have used it, and actively recommend the company to friends and colleagues. Whereas a company markets to existing customers to sell more products, brand ambassadors attempt to relay their passion for the brand to new buyers...

_________________
Off-site link to the original article/post

Related Resources

Ideas, Strategies & Tactics:How-To:Social Media Marketing:Social Media Policy:Staffing:User Engagement:Word of Mouth: