The Twitter Strategy Blog Series: Post #1, Customer Relations

Over the past few months, there have been a multitude of posts around Twitter, specific case studies and best practices for using Twitter in a business sense. An informal poll created on Twitwall shows that over half of the respondents joined Twitter to start new relationships or build upon existing relationships. Of that, 34% of those polled were joining Twitter to start and maintain business relationships with colleagues, industry leaders and customers...