Roundtable On Communities Of Purpose (3) - Making It Relevant

eMODERATION BLOG — How do you make an information-based site relevant to newbies as well as to those who’ve been using the site for a long time? Can you, for example, section the community by experience to keep it relevant to everyone? A newbie joining any community will have needs that a different to those more experienced and long-term members. Generally, they will need a bit more hand-holding so they learn their way around. Having specific areas of the community dedicated to newcomers can be beneficial since it gives them a "safe place" to ask questions and receive guidance. It’s also a good idea to have a community manager and/or experienced members in those community areas acting as "hosts" to help guide and answer the newcomers...