Inside The NHL's Social Media Innovations, Growing Pains
Original Source: Yahoo! Sports Blog, Oct 30 2009
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YAHOO! SPORTS BLOG — Head to NHL.com after a game, and the experience is already "beyond the box score." There are copious amounts of game notes, photos right off the wire, videos of every goal and key moments. It succinctly captures the game experience. What the NHL is hoping to do through its social media initiatives is to capture the fan experience in the same way...
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Execution & Case Studies:NHL:Branding:Community Management:Social Media:User Engagement:User Generated Content (UGC):


