How To Make Your Crisis Plan ’Social Media Compliant’

RICHARDSTACY.COM — Enough of the theory (for the time being). There is a very practical impact of social media that affects every organisation right now. This is the fact that every crisis management plan and process is now out of date -- unless it has been made ’social media compliant’. If you now have a crisis, you have no time or space within which to hide. You are essentially in the business of performing ‘live’ within a rolling 24/7 press conference. This requires different skills and preparation -- just as doing live TV is different from making a documentary...