A Framework For Social Media In Crisis Management

Original Source: Digital Influence Mapping Project, Jan 13 2010

Author: John Bell

Tags:

Ideas, Strategies & Tactics
Reports/Presentations
How-To
Reputation Management
Social Media
Word of Mouth
RSS
Digital Influence Mapping Project

DIGITAL INFLUENCE MAPPING PROJECT — This presentation which I and Jamie Moeller delivered in December through our partnership with the Wall Street Journal (and thanks to Thomas Crampton), offers a solid framework for Digital Crisis Management using social media (and responding to social media)...

View more documents from John Bell.

_________________
Off-site link to the original article/post