THE COMMUNITY ROUNDTABLE — Don’t know Burr Settles? He’s the force behind February Album Writing Month, otherwise know as FAWM. Like many community managers, he stumbled into the role because of his passion for independent music and an inspiration from National Novel Writing Month. What started as a fun thing to do in 2004 among a few friends has grown into a community of over 3,000 people who create, collaborate, and publish together. We had Burr join us for a member call this week to discuss the FAWM project and what he had learned about community management over the years. Burr has four best practices that guide him...